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Community Health / Monash Health Community

Monash Health Community supports our community in order to help people live their best lives by improving and maintaining health, independence and well-being.

The Community Program connects acute hospital care and community-based care. Through our services we support people’s wellbeing and opportunities for them to live their best lives.

We help people stay healthy and well by being part of the communities where people live, work and play. We match medical and other needs with targeted, multidisciplinary care so we can deliver a connected system of care around their needs and where they live. This is supported by services that enable people to care for themselves and make healthy choices.

Our services are offered face-to-face and in group settings and include clinical (eg: nursing, dental, medicine, physiotherapy, occupational and other therapies) and non-clinical (eg: counselling, community development, social work, case management) services. Some services are also available through telehealth.

Health Professionals and GPs: Click here for referral criteria, guidelines and documents.

Services offered by Monash Health Community

Please check the individual service’s web page for eligibility criteria.

Health Professionals and GPs click here for eligibility criteria and referral guidelines.

GP Liaison Unit

GP Liaison Unit

GP Liaison Unit

The GP Liaison Unit aims to enable improved GP engagement and representation by:

  • Improving communication between Monash Health and GPs, Primary Health Networks, Health Professionals in the community and other Primary Care Stakeholders
  • Collaborating to support continuous professional development for primary care health providers
  • Supporting compliments / feedback management
  • Click here to learn more

Community Assessment Response Team (CART)

CART partners with acute and primary care services to enable smooth transitions across settings, is person-centred and follows a patient as their needs evolve in their continuum of care. We use a tiered approach to patient care which allows resources to be directed to those who need them most, whilst actively supporting people to avoid acute services.

Monash@Home

Monash@Home encompasses our Hospital in the Home and Residential in Reach services. These services help prevent avoidable hospital presentations and/or enable patients to receive acute treatment and expert hospital care to patients where they normally live.

South East Centre Against Sexual Assault and Family Violence (SECASA)

We are the largest family violence and sexual assault service provider across south-eastern metropolitan Melbourne. We provide time-limited, trauma-informed and evidence-based counselling to help with the recovery from trauma arising from sexual assault and/or family violence. We also provide a 24/7 sexual assault response service, assessments and interventions for children, community education and prevention, secondary consultation and professional training.

Priority Populations

The Priority Populations Team identifies and addresses health inequity experienced by vulnerable groups living within the catchments of Greater Dandenong, Casey and Cardinia.  We aim to ensure that all people in our community have the same opportunities to experience optimal health and wellbeing.

Falls and Balance

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Hip and Knee

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Aquatic Physiotherapy

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Community Sites

Monash Health Community Dandenong

122 Thomas Street, Dandenong

Monash Health Community Springvale

55 Buckingham Avenue, Springvale

Monash Health Community Cranbourne

140 – 154 Sladen Street, Cranbourne

Monash Health Community Pakenham

3 Henty Way, Pakenham

Monash Health Community Berwick

28 Parkhill Drive, Berwick

Monash Health Community Doveton

67 Power Road, Doveton

Community maternity services 

Dialysis unit

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Referral information

How to refer

For Access and Referrals to all Community-based services call (03) 8572 5631.

Referral forms, guidelines and information about referrals to Community-based services are on the Monash Health website and can be found here.

Community Access is the team that receives referrals and makes appointments for Monash Health’s community-based services. For more information about Community Access and the access process click here.

Community Access is the first point of contact for:

  • referrals advice
  • initial appointments and
  • information about Monash Health community-based services for programs such as Specialist Clinics, Post-Acute Care, Complex Care, Rehabilitation and Community Health.

Community Access accepts referrals for the following services:

  • Commonwealth Home Support Program – CHSP and Home and Community Care – HACC programs
  • Aged and Community Care
  • My Aged Care Portal
  • Community Health
  • Child and Family Services
  • Sexual Health Services
  • Integrated Community Health Team
  • Community Rehabilitation Services (including centre and home-based services)
  • Specialist Clinics
  • Complex Care
  • Post Acute Care

Contact the Access Team:
T: 8572 5631
E: icareaccess@monashhealth.org

Help contacting us

For people who need help with English or an interpreter: : TIS: 131 450

For people with hearing or speech loss: TTY: 1800 555 677

Speak and Listen: 1800 555 727

Internet relay: National Relay Service: www.relayservice.gov.au

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Please note that from 27 August 2024 until late October, Clayton Road is completely closed to all non-emergency traffic between Monash Medical Centre and Haughton Road, just south of the railway line.Learn more
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