Residential In-Reach (RIR) is a non-admitted service with the aim of decreasing avoidable presentations to Emergency Departments (ED) from Residential Aged Care Facilities (RACF). RIR provides care, consultation, referral, education and support for clients and care providers in Residential Aged Care Facilities. The client/patient remains under the clinical governance of their General Practitioner at all times. Residential In-Reach staff must be invited into the aged care facility by the client/patient or their family, RACF staff, a General Practitioner or Ambulance Victoria.
People living in residential aged care facilities.
No cost to the client
Telephone support from a nurse is available 24 hours a day.
Residential InReach medical and nursing teams visiting hours are 0830 – 2000 seven days a week.