Continence Service (Community)

The Continence Service is a Community-based, specialist adult service with a multidisciplinary approach to the management and treatment of bladder and bowel issues, including continence issues, frequency, urgency, retention or constipation and pelvic organ prolapse. The continence team consists of geriatricians, continence nurse consultants, physiotherapists and a dietician.

Eligibility criteria

• 16 years and over
• Monash Health catchment area, which includes the Cities of Bayside, Kingston, Dandenong, Greater Dandenong, and Casey, Cardinia Shire and parts of the City of Monash
• Clients must have a suspected or confirmed bladder, bowel or pelvic floor issue
• Clinic appointments require own transport
• Nursing appointments are both clinic-based and home-based. Home-based appointments are within the Monash Health catchment area and must address goals specific to the home environment. (Note: Medical, Physiotherapy and Dietetics appointments are clinic only)

​Cost

No charge

Referrals

Medical Referrals

• GP or Specialist letter of referral
• Full medical history, including urological, gynaecological and gastroenterological investigations
• List of all medications (including times and doses)

 Allied Health or Nursing Referrals

• Reason for referral including client goals
• Full medical history
• List of medications (including times and doses)
• Contact details for GP

Self-Referrals

Self- referrals are accepted

Referral Process

Please forward medical letter of referral to Access and Intake.

Help contacting us

For people who need help with English or an interpreter: : TIS: 131 450

For people with hearing or speech loss: TTY: 1800 555 677

Speak and Listen: 1800 555 727

Internet relay: National Relay Service: www.relayservice.gov.au