We exist to help people transition from surviving to thriving. We enable individuals and the wider community to achieve their fullest potential.
Monash Health’s Refugee Health and Wellbeing service provides comprehensive primary care services and tertiary services including infectious diseases, paediatrics and psychiatry.
A Refugee Health Nurse on Triage service is also available daily to support local agencies in determining where to refer clients and how to make an appropriate referral.
Adding to this suite of services is the Refugee Health Nurse Liaison at Dandenong Hospital. This service aims to enhance access, quality of care and care coordination for refugees and asylum seekers within the acute sector while improving the interface between hospital services, primary care and other providers. Monash Health’s community-based services engage extensively with this hospital-based service together with Monash Health Services more broadly.
Monash Health Refugee Health and Wellbeing is committed to building regional capacity to respond to the needs of refugees and is funded to employ a Refugee Health Fellow for the South East of Melbourne. The Fellow is pivotal to the region’s capacity-building activity and is available to support organisations/providers in meeting their learning and development needs.
True to our purpose of ”from surviving to thriving” we are committed to addressing the determinants of health; recognising that health is so much more than the absence of disease. As such, the service provides a range of innovative social inclusion activities that aim to build community whilst promoting health and wellbeing, and health literacy. These activities acknowledge that meaningful connection and purpose are integral to recovery and therefore fundamental in supporting the transition of refugees and asylum seekers from pre-migration/migration survival, to becoming capable, contributing thriving members of our community.
Monash Health Refugee Health and Wellbeing is a specialist refugee health service and does not intend to replicate the universal service that community GP’s and others provide. Rather, this service is designed to provide intensive medical, nursing and allied health services, for refugees or asylum seekers with complex medical conditions and/or social/ emotional concerns. Clients referred to this service require comprehensive medical assessment/intervention and/or refugee health nurse support, and benefit from an integrated multi-disciplinary intervention.
The service prioritises those clients with complex health needs but also accepts referrals for clients identified as particularly vulnerable for example those without access to Medicare. This service aims to support clients during a period of intensive need, transitioning clients to community GP’s when and where appropriate.
This service is available to support clients requiring hospital-based services. Contacting the Refugee Health Nurse Liaison may be of benefit when referring a patient to Emergency Department (ED), if a client has been admitted and requires inpatient follow-up or if discharge information regarding client management /discharge planning is required.
Monash Health Refugee Health and Wellbeing provides a tertiary referral medical service for adults aged 17 years and over presenting with a range of health issues including:
• Latent TB infection
• Chronic viral hepatitis (B and C)
• Other infectious diseases
• Chronic medical conditions
The adult infectious diseases and internal medicine clinic is part of the integrated refugee health service located at 122 Thomas Street, Dandenong, so patients have access to the broader Refugee Health Team who are located there.
The clinic is for asylum seeker and refugee patients who require non-urgent medical care. The primary focus is infectious diseases, but other medical conditions and diagnostic problems can be addressed. If more specialised investigation or management is required, patients may be referred to sub-specialty clinical services elsewhere in Monash Health.
Referrals will be accepted from a treating GP/doctor and triaged weekly by the physician and Refugee Health Nurse allocated to the clinic. In order to assist with triage and ensure timely access to care, we request that all referrals are accompanied by:
Monash Health Refugee Health and Wellbeing provides a paediatric tertiary referral medical service for children aged 0-17 years presenting with a range of health issues including:
The paediatric clinic is part of the integrated Refugee Health Service located at 122 Thomas Street, Dandenong so patients can access to the broader Refugee Health Team who are there.
The clinic is for asylum seeker and refugee patients who require non-urgent paediatric care. Please note, paediatric subspecialty referrals should be forwarded directly to the relevant unit.
Referrals will be accepted from a treating GP/doctor and triaged weekly by the Paediatrician and Refugee Health Nurse allocated to the clinic. In order to assist with triage and ensure timely access to care, we request that all referrals are accompanied by:
*If there are nutritional or developmental concerns
**(N. gonorrhoea and C. Trachomatis, urine nucleic acid detection, syphilis serology, HIV serology in sexually active adolescents, or history of sexual violence, or if positive syphilis/HIV
serology in their mother/father)
Monash Health Refugee Health and Wellbeing provides a psychiatry service for adults aged 25 -65 years, presenting with a range of mental health issues, including:
The psychiatry service is part of the integrated Refugee Health and Wellbeing service located at 122 Thomas Street in Dandenong so clients have access to the co-located broader multidisciplinary team, including psychological support.
This clinic is for asylum seekers and refugee patients who require non-urgent psychiatric care.
Referrals will be accepted from a treating GP/doctor. Clients referred to this service should not be experiencing acute psychotic symptomology or acute suicidal or homicidal ideation, or have a known history of aggressive behaviour.
In order to assist with triage and ensure timely access to care, we request that all referrals are inclusive of the following information:
The psychiatry service is also available to provide primary, secondary and tertiary consultation to the region including, SRSS, health practitioners and other mental health service providers.