Monash Health is committed to providing specialised care to everyone, regardless of their location. Through our Telehealth service, you can access top-tier specialty care that is both convenient and close to home.
Telehealth
Take control of your healthcare journey
Join your Telehealth video call
You will receive an appointment notification from your clinic with the virtual waiting area link. To enter the virtual waiting area, click on the link 10 minutes before your appointment time.
Telehealth Resources
Using Telehealth
Explore best practice and learn more about Telehealth
Get Help
Schedule a test call or get troubleshooting information
Accessibility
See easy-guides and translated documents
वीडियो कॉल के माध्यम से अपने अपॉइंटमेंट में भाग लेना
Orvosi konzultáció videóhíváson keresztül
Menghadiri janji temu Anda melalui Panggilan Video
Partecipare al vostro appuntamento tramite videochiamata
កាជួបលុបទូរណ៍ការណាត់ជួបរបស់អ្នកតាមរយៈការហៅតាមវីដេអូ
Присуство на вашиот преглед преку видео-врска
भिडियो सम्पर्क (कल) मार्फत तपाईंको अपोइन्टमेन्टमा सम्मिलित हुने
ਵੀਡੀਓ ਕਾਲ ਰਾਹੀਂ ਆਪਣੇ ਮਿਲਣ ਦੇ ਸਮੇਂ (appointment) ਵਿੱਚ ਹਾਜ਼ਰ ਹੋਣਾ
Консултација путем видео позива
Asistir a su cita mediante videollamada
காணொளி அழைப்பு’ (Video Call) மூலம் உங்களுடைய சந்திப்புவேளையை மேற்கொள்ளல்
การพบตามนัดผ่านทางการติดต่อทางวิดีโอ
Randevunuza Video Görüşmesi yoluyla katılmanız
Commonly asked questions from our patients
1. How will Monash Health protect my data and privacy?
Monash Health protects patient data and privacy by ensuring that no identifiable data is saved or collected during a video call.
2. How much mobile data does a Telehealth appointment use? How much will that cost me?
You don’t use any data while waiting for your appointment. A video consultation uses less than half ot he data you would use while watching a YouTube video in high definition.
That’s about 230MB on a mobile device and 450MB on a PC for a 20-minute call, which is like a Skype or FaceTime video call.
Connecting to a secure wi-fi network will avoid using your mobile phone data allowance.
3. Who do I contact if I need to make changes to my appointment?
Please refer to the specific clinic that you have an appointment booked with. Most clinics provide their contact details in letters or messages that are sent to patients.
4. Who do I ask if I have been waiting for too long?
Please refer to the specific clinic that you have an appointment booked with. Most clinics provide their contact details in letters or messages that are sent to patients.
5. What happens if my call drops during the consultation?
In the event of a call drop, please try again and we will connect you through as soon as practicable. Please ensure that your contact number is correct so that we can call you back if this is not possible.