Monash Health Pharmacy Departments are working with doctors and patients to ensure that medicines prescribed through Monash Health telehealth appointments can be safely dispensed and supplied while reducing the need to present in person at a Monash Health site during the social distancing restrictions due to COVID-19.
Your Monash Health Pharmacy can arrange for many medicines to be posted directly to your home. Please contact your nearest Pharmacy site (details below) to discuss options for medicines supply. If you usually collect your medicines from your local Community Pharmacy, please speak to your doctor about options for electronic transmission of your prescription so that your usual Pharmacy can arrange delivery to your home.
Pharmacists will supply most medications during your stay and at discharge. Pharmacists provide advice to medical staff, nursing staff and patients. If you would like written information about your medications, please ask for a Consumer Medicines Information (CMI) leaflet.
Inpatients will not be charged for medicines supplied. However, any medicines dispensed on discharge will incur the same PBS co-payment as community pharmacies.
The main role of a hospital pharmacist is to promote the safe and effective use of medication by:
Below is a list of questions you may wish to ask you pharmacist and/or doctor with regards to new and old medicines that have been prescribed for you:
If you experience any unexpected or troublesome side effects, especially if the medicine is new, or if you have concerns about any of your medicines, please let your nurse, doctor and/or pharmacist know.
Consumer medicine information (CMI) leaflets and other information sheets are available from the pharmacy department. Ask your pharmacist if you would like information on any medicines you are taking.
To optimise your medication therapy, a pharmacist may need to ask you some questions. For example:
- Medicare card
- healthcare card
- repat card
- safety net card
- pensioner concession card
- Commonwealth Seniors Health card
The drug information centre is a service offered through the Pharmacy Department. It provides telephone advice, and where appropriate, may act as a referral service by directing you to the best available resource to respond to your query or concern. The drug information centre is a service for the general public and health professionals for advice and assistance on:
It specialises in medicines for children, during pregnancy and breast feeding and for women’s health.
Monday to Friday
9am – 5pm
Monday to Friday, 8:45am to 5:15pm (Wednesday to 7pm pick up only)
Outpatient prescription pick up may occur outside of these hours following prior arrangement with the pharmacist. Monday to Friday times above exclude Public Holidays.