Visiting Monash Health

Coronavirus (COVID-19) information

As we welcome visitors back to our hospital, the health and safety of our patients, employees and community must remain our highest priority.

As part of our ongoing response to COVID-19, and to ensure the safety of your visits with relatives, family members and friends at our hospitals, please fill out the Monash Health online visitor form before visiting one of our hospitals.

Important information for visitors to Monash Health.

Visitor restrictions are in place

As part of our response to the COVID-19 outbreak, we have reduced visiting hours and introduced visitor limits.

We understand this may cause disappointment, but the health and safety of our patients, visitors, employees, and communities must be our top priority.

For the latest information about visitor restrictions:

Please visit the Coronavirus (COVID-19) page > Visitor restrictions.

All visitors will be screened for signs of COVID-19. Thank you for your understanding and cooperation.

For the latest changes to Monash Health services, screening clinics and resources please view the information about coronavirus disease (COVID-19) page.

Pharmaceutical and industry visitors

Pharmaceutical and medical industry visitors may now resume visiting Monash Health sites. Thank you for your support and patience.


Visitors must be respectful of the patient, other patients, visitors and staff.

There may be times when visitors will be asked to leave the patient to enable staff to attend to a patient’s care or to provide appropriate patient privacy. Visitors will be advised when they can return to the ward/unit.

Consideration should be given to keeping noise at a minimum, so please use radios, televisions, mobile phones, etc quietly.

Infection Control

Visitors are asked to always wash their hands before and after spending time with a patient. Please use hand cleaner pumps provided.

Visitors who feel unwell or who have experienced fever/chills, sore throat, cough, vomiting or diarrhoea in the previous 48 hours are asked not to visit until they are well.

Behavioural Expectations

Patients, support person(s), visitors and staff have a right to feel emotionally and physically safe, to be listened to and treated with respect and dignity. It is a requirement that patients, support person(s), visitors and staff behave in accordance with community and legal expectations.

The following behaviours are not acceptable and will not be tolerated:

  • Aggressive behaviour, harassment and intimidation
  • Threatening language towards patients, support person(s), visitors or staff
  • Physical attacks to people or property
  • Obscene, racist, sexist or demeaning language

For more information on visiting at Monash Health please contact Patient Enquiries

CampusPhone Number
Casey Hospital(03) 8768 1200
Dandenong Hospital(03) 9554 1000
Kingston Centre(03) 9265 1000
Monash Medical Centre(03) 9594 6666
Moorabbin Hospital(03) 9928 8111
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