Visiting Monash Health

Coronavirus (COVID-19) information

Visitor check-in

All visitors must check-in before entering any of our care locations – learn more.

Visitor restrictions are in place

As part of our response to the COVID-19 outbreak, visitor limits are in place.

Read more on our visitor restrictions page.

For the latest changes to Monash Health services, screening clinics and resources, please view the coronavirus (COVID-19) information page.

Pharmaceutical and industry visitors

Pharmaceutical and medical industry visitors may visit Monash Health sites. Thank you for your support and patience.

Privacy

Visitors must be respectful of the patient, other patients, visitors and staff.

There may be times when visitors will be asked to leave the patient to enable staff to attend to a patient’s care or to provide appropriate patient privacy. Visitors will be advised when they can return to the ward/unit.

Consideration should be given to keeping noise at a minimum, so please use radios, televisions, mobile phones, etc quietly.

Infection Control

Visitors are asked to always wash their hands before and after spending time with a patient. Please use hand cleaner pumps provided.

Visitors who feel unwell or who have experienced fever/chills, sore throat, cough, vomiting or diarrhoea in the previous 48 hours are asked not to visit until they are well.

Visitor car parking

Onsite visitor car parking is available at our major hospitals 24 hours a day. Learn more here.

Behavioural Expectations

Patients, support person(s), visitors and staff have a right to feel emotionally and physically safe, to be listened to and treated with respect and dignity. It is a requirement that patients, support person(s), visitors and staff behave in accordance with community and legal expectations.

The following behaviours are not acceptable and will not be tolerated:

  • Aggressive behaviour, harassment and intimidation
  • Threatening language towards patients, support person(s), visitors or staff
  • Physical attacks to people or property
  • Obscene, racist, sexist or demeaning language

For more information on visiting at Monash Health please contact Patient Enquiries

CampusPhone Number
Casey Hospital(03) 8768 1200
Dandenong Hospital(03) 9554 1000
Kingston Centre(03) 9265 1000
Monash Medical Centre(03) 9594 6666
Moorabbin Hospital(03) 9928 8111
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