Rights and Responsibilities

As a consumer of health care services, you need to know what you, or someone you care for can expect from us, and what we expect from you when you use our services.

You have a right to:

• Respect and dignity in your care
• Information about your condition and its management
• Partnership in your care
• Safe and high quality care
• Access to health care services and treatment that meets your needs
• Privacy and confidentiality
• Provide feedback about your experience

You have a responsibility to:

• Show respect for the people taking care of you and other users of our services
• Provide, to the best of your ability, information to assist with your treatment such as your medical history, allergies or any other relevant issues
• Participate in your treatment
• Support us in providing an environment that is safe, clean and pleasant
• Respect the privacy of others
• Tell us when you have questions or concerns about your care

Rights and Responsibilities

Our Rights and Responsibilities brochure outlines your rights and responsibilities as a consumer of health care services at Monash Health.

Translations

• Rights and Responsibilities – Spanish
• Rights and Responsibilities – Vietnamese
• Rights and Responsibilities – Turkish
• Rights and Responsibilities – Somali
• Rights and Responsibilities – Serbian
• Rights and Responsibilities – Italian
• Rights and Responsibilities – Hindi
• Rights and Responsibilities – Persian
• Rights and Responsibilities – Dari
• Rights and Responsibilities – Croatian
• Rights and Responsibilities – Chinese
• Rights and Responsibilities – Arabic
• Rights and Responsibilities – Khmer
• Rights and Responsibilities – Greek
• Rights and Responsibilities – Russian

Accessible Resources

• ACQSHC Auslan version (video)
• ACQSHC Audio version
• ACQSHC Accessible
• ACQSHC Cognitive Impairment
• ACQSHC Easy English
• ACQSHC Large Print

Patient Privacy Information

Our Patient Privacy Information is available for download.