Outpatients

Learn more about outpatient services at Monash Health.

As an outpatient you will not be hospitalised overnight but will visit one of our hospitals for diagnosis or treatment. Treatment will be provided in one of our services and is called ambulatory care. Outpatient surgery eliminates inpatient hospital admission.

More procedures are now being performed in a surgeon’s office, termed office-based surgery, rather than in an operating room. Outpatient surgery is suited best for healthy people undergoing minor or intermediate procedures.

COVID Update: 27 May 2021

If you have a face-to-face appointment scheduled at one of our Specialist Consulting Clinics during the seven-day lockdown period, you may be contacted to change your appointment as a virtual telehealth consultation.

If you are not contacted by Monash Health, but wish to change your appointment to a telehealth consultation, please call us on 1300 342 273.

If you do not wish to change your appointment to telehealth and you do not hear from Monash Health about your appointment, your appointment will go ahead face-to-face as planned.

Appointments

You will need to be referred from your general practitioner.  The referral document they provide will need to be produced at your appointment.

Please allow up to 3 hours for your appointment, as delays may occur. It is important that you inform our reception staff if you have any special needs prior to or on the day of your appointment.

If you are unable to attend, please contact us as soon as possible.

If you need to re-schedule your appointment, you will need to ensure your referral document has not expired.  If the document has expired, you will need to notify your local doctor to obtain a new one.

More information is available about what you need to bring to hospital and our pharmacy.

Contact information and locations

Hours

Clinics are open Monday to Friday, 8:30am to 4:30pm, excluding public holidays

Email

We will be unable to respond to your email unless the following information is included:

  • Name
  • Address
  • Date of birth
  • Mobile phone number (or other contact number)
  • If known, Monash Health patient number (UR)
  • Enquiry details

Email outpatient_enquiries@monashhealth.org

Please ensure all required information is included in your email.

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