Visitor restrictions

We’ve made changes to our visitor restrictions to help keep patients, employees and visitors safe.

At this time, no visitors are allowed to Monash Health

We understand this will cause disappointment, but it is a necessary step in protecting patients, healthcare workers and the community. Please consider alternatives to visiting, such as phone calls and video chat.

Exemptions

Emergency Department

  • One person may accompany and remain with a patient in the Emergency Department.
  • Two parents/caregivers may accompany a child to the Emergency Department if required for the child’s care.

Pregnancy Assessment
One support person can be present at any time.

Labour and Birth
Two support people can be present at any time.

Maternity Wards
One support person can be present between 8am and 8pm

Children (under 18 years)
One parent, guardian or caregiver may attend at any time and can stay overnight. Visits are not time-limited.

Siblings may not visit.

Paediatric Intensive Care Unit / Monash Newborn
Two parents, guardians or caregivers may attend at all times. One parent, guardian or caregiver can stay overnight.

Siblings may not visit.

Mental Health: Child (Oasis), Adolescent (Stepping Stones) and Perinatal and Infant Inpatient Unit
One parent, guardian or caregiver may attend at any time by appointment.

Terminal care / life-threatening situations / unstable or deteriorating situations
Two visitors at a time can provide compassionate support for a patient:

  • at the late stages of a terminal illness.
  • where there is a high risk of death in relation to impending treatment or surgery, or
  • where a patient’s condition has been assessed as unstable or deteriorating.

Visits are not time-limited.

Please continue to seek medical attention when required or dial 000 in an emergency.

Specialist Consulting

  • Visitors are not currently permitted to attend outpatient clinics appointments
  • One essential carer for an adult may attend for face-to-face outpatient appointments
  • One parent/carer may accompany a child for face-to-face outpatient appointments

Caregivers

One caregiver or support person is allowed in the following situations – where care cannot be provided via electronic or other non-contact means.

  • The visitor’s presence is for the purposes of providing essential care and support necessary for the person’s physical wellbeing, such as for people with a disability.
  • The visitor’s presence is necessary to support individual behaviours of concern, such as for people living with dementia, cognitive impairment or cognitive disability, or who have a known or emerging serious mental illness
  • Interpreter or informal language support
  • The visitor’s presence is required for handover care before discharge

Arrangements for caregiver support must be discussed with the Nurse or Midwife in Charge prior to attending.

Monash Health entry requirements

You will not be able to enter a Monash Health site if you:

  • are unwell.
  • have returned from overseas within the last 14 days.
  • are awaiting a COVID-19 test result.
  • have a member of your household awaiting a COVID-19 test result.
  • have had known contact with a COVID-19 positive person or someone in isolation/quarantine within the last 14 days.
  • have worked in or visited a quarantine hotel in the last 14 days.
  • have visited a red zone or Tier 1 exposure site in the past 14 days.
  • have visited an orange zone or Tier 2 exposure site in the past 14 days without having received a negative COVID-19 test result.

Our team are working hard to help you, and deserve to feel respected and feel safe at work. Rudeness, bullying, threats, violence, racism, sexism or offensive language will not be tolerated.

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