Release of Information – Accessing Patient Information
All requests should be forwarded to the ROI Unit via email.
The ROI Unit email is not monitored outside of business hours. For urgent requests, please call (03) 9594 2112.
All requests should be forwarded to the ROI Unit via email.
- Urgent out of hours requests will be processed by the Scanning Centre (Clayton) or Nurse Coordinators at each site.
- The ROI Unit email is not monitored outside of business hours. For urgent requests, please call (03) 9594 2112.
- All non-urgent requests received out of hours will be processed by the ROI Unit the following business day.
ROI Unit
| Request Type | Request Requirements |
| GP (nominated GP on patient’s record) | Request required on GP clinic’s letterhead |
| GP (not nominated GP on patient’s record) | Request required on GP clinic’s letterhead with attached patient consent |
| Hospitals | Request required on hospital letterhead |
| Referring specialist | Request required on hospital/clinic letterhead |
| Non-referring specialist | Request required on hospital/clinic letterhead with attached patient consent or evidence that you are treating the patient (i.e. copy of referral letter) |
| All other external health care providers | Request must be made in writing on your letterhead with attached patient consent |
| Subpoena for records | All subpoenas for production of medical records need to be addressed to The Proper Officer Monash Health |
| Subpoena for attendance at court | All subpoenas for attendance at court need to be addressed and served directly on the clinician/individual |