Monash Health recognises that volunteer involvement is a critical part of Australian society. It contributes to civil society and active participation in building strong, inclusive, and resilient communities. It underlies innovation and social change, our responses to community needs and community challenges, and it brings together and supports the local strengths and assets of communities.
Why volunteer at Monash Health?
Volunteering at Monash Health
See the difference you can make in the lives of our patients by volunteering at Monash Health.
Monash Health has a long history of engaging volunteer services dating back to the 1850s. Every day across Monash Health, volunteers play a vital role in supporting staff, visitors, patients, families, and carers during what can be the most challenging of circumstances. Whilst traditionally volunteering has been conceived of in terms of workforce support, a way to ‘give back’ or a means of providing career experience, more recently volunteers in healthcare have been viewed as having a significant role to play in improving patient and staff experience. As such, Monash Health volunteers are considered integral in supporting a strategic approach to improving patient care and experience outcomes. Volunteers are valued as an important part of the Monash Health team and we trust, that whatever your reason for volunteering, your volunteering experience at Monash Health will be both rewarding and enjoyable.
Volunteer opportunities
Apply to be a volunteer at Monash Health
Volunteer opportunities exist across Monash Health Hospitals and Community sites, with a focus on activities that supplement the care and treatment of patients and support patients, visitors, and employees.
Current opportunities available include:
- Ward Ambassadors
- Concierge
We do not offer
Unfortunately, the Monash Health Volunteer Services is not able to offer short-term volunteering for organisations. Organisations interested in such activity should contact the Monash Health Foundation on foundation@monashhealth.org
Similarly, volunteer services is unable to assist with work experience/transition or work placement requests. Candidates seeking work experience should contact Monash Health Human Resources on (03) 9265 2785.
Pet Therapy volunteers are coordinated by registered pet therapy organisations such as Lort Smith and Delta Dogs. Applicants interested in becoming a pet therapy volunteer should contact these organisations directly.
Visiting volunteer groups
The Monash Health volunteer program is enhanced by the commitment of a number of visiting volunteers groups and their committed volunteers. All visiting volunteer enquiries should be directed to the Manager, Monash Health Volunteer Services at the following email address volunteers@monashhealth.org.
Frequently asked questions
Who can volunteer?
Monash Health is an equal opportunity employer and seeks to provide a fair, equitable and transparent recruitment process. Monash Health is committed to principles of equity and inclusion and as such seeks to recruit volunteers who represent a broad range of groups and are reflective of the local community. All Monash Health volunteers must be over the age of 18 years.
What is expected of Monash Health volunteers?
All volunteers at Monash Health must:
- demonstrate Monash Health’s values of integrity, compassion, accountability, respect, and excellence at all times
- adhere to Monash Health policy, procedure and training requirements
- be punctual and reliable
- respect the confidentiality and privacy of patients and their families
- respect cultural differences
- work cooperatively with staff and act as part of a team
- wear hospital identification while on duty
- wear appropriate clothing or uniform
- maintain standards of safety and infection control (Wearing appropriate PPE is required including N95 masks)
Where can I volunteer?
The Monash Health volunteer program operates across six hospital sites (including the Monash Children’s Hospital, Monash Medical Centre, Dandenong Hospital, Casey Hospital, Moorabbin Hospital and Kingston Centre) and Monash Health Community facilities.
What support is given to me as a volunteer?
All Monash Health volunteers are provided with formal induction, orientation, and training. Volunteers work under the supervision of a paid staff member/s when on a rostered shift and ongoing training and development opportunities are available. Monash Health Volunteer Coordinators are also available to provide ongoing support and assistance.
How do I apply to be a volunteer?
Please complete and submit the online application form above.
What does the application process involve?
Applicants will be required to attend an interview held at one of the Monash Health sites. Should your application be successful, you will be required to:
- Provide a police check clear of any criminal history of violence, drug offenses, sex offenses or crimes against children, apply for a WWC and where necessary, sign a statutory declaration
- Have up to date vaccinations
- Attend a local induction and orientation
- Complete all required mandatory training prior to commencement and as required on an annual basis
I would like to raise funds for the hospital
Please contact the Monash Health Foundation on (03) 9594 2700 in relation to all fundraising inquiries.