Frequently asked questions
Important information
Updated 07/11/2025
The Gender Clinic currently has a long wait list: in October 2025, we were booking appointments for clients whose referrals were received in April 2023.
About Our Services
The clinic performs specialized mental health assessments related to gender incongruence and gender dysphoria, following the World Professional Association for Transgender Health Standards of Care, now in their 8th edition.
The primary goal of these assessments is to confirm that people are ready to undertake gender affirming medical interventions
How much do appointments at Monash Health cost?
There are currently no costs for attending appointments at Monash Health for Medicare card holders.
How much do gender affirming hormones cost?
Hormones are available on the PBS and their cost depends on the prescription. For the most up-to-date information, Monash Health Gender Endocrinology or your endocrinologist will be able to provide details.
What gender affirming treatments are offered through the Gender Clinic within the public system?
Our social worker aims to make an intake call 4-8 weeks after referral. They can make a referral to La Trobe Voice Clinic and Laser hair removal at Monash Health after this call.
After completing an assessment with our clinicians, you can be referred to
- Monash Health Endocrinology for gender affirming hormone therapy.
- Monash Health Endocrinology/Gynaecology for gender affirming hysterecomies, and oophorectomies.
- Monash Health Urology for gender affirming orchidectomies.
Do I need a referral to the Gender Clinic to be added to the waitlist for surgery financial assistance?
Yes. All clients seeking access to our funding for chest masculinisation and genital surgery must be assessed by clinicians from the Gender Clinic. This means that standard waitlist times to see a clinician apply.
Do I need to be referred to the Gender Clinic to access voice feminisation/masculinisation surgery through Monash Health?
No. Your GP can make a referral directly to Monash Health Ear, Nose, and Throat (ENT) department. Please note that the referral process is also done through Healthlink and that the ENT department has a separate waitlist that they manage for their services.
Referral Information and Criteria
Who can access the Gender Clinic?
We provide services to residents of Victoria, who are:
- trans, gender diverse and non-binary people
- 16 years of age or older
- Are seeking medical affirmation
Important note:
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If you have already started hormones through another health service, you can still access our clinic for other services (e.g., WPATH assessments for gender affirming surgery).
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However, Monash Health Gender Endocrinology does not manage hormones or transfer hormone care to their service for people who have commenced hormones elsewhere.
Is there a waitlist to see a clinician?
Yes. There is currently a long waitlist to see a psychologist or psychiatrist at the Gender Clinic. We aim to update our wait times in our home page.
What is the referral process to be added to the waitlist?
To be added to our waitlist, a medical practitioner such as a GP or specialist must submit a referral. This has to be done via eReferral by HealthLink. Monash Health doesn’t accept referrals by fax email or post. For an intra-hospital referral, please contact our staff for details.
More details on how to make a referral is available at our Information for Health Professionals page.
How do I find a trans affirming GP?
If you’re concerned your GP won’t refer you, you can find a trans-affirming GP by visiting the Victorian providers section of the Australian Professional Association for Trans Health provider website. You can also contact contact Your Community Health – Trans and Gender Diverse Services, a Victorian Government funded initiative that provides Peer Navigation services.
Are there resources available to GPs and other health professionals to learn more about transgender health?
There are some resources available in our Information for health professionals page.
What can be done while waiting?
Everyone’s situation is unique and personal. Our best advice is to prioritise your physical and mental well-being. We also recommend engaging with local peer support groups.
While waiting, you might consider the following:
- Changing your identity documents.
- Seeing a speech therapist.
- Seeking counselling privately or through your GP.
- Starting hair removal treatment like laser therapy or electrolysis.
What happens after referral?
Clients should receive an intake call by the clinic’s social worker within two months of referral.
Alternatives to Monash Health Gender Clinic
Are there private practitioners who provide similar services?
There are psychiatrists and clinical psychologists working in private practice who also offer specialist gender-related mental health assessments. Clinicians in the private sector usually have shorter waiting lists than those at the Gender Clinic. However seeing a private clinician still incurs costs even after claiming a Medicare rebate. For information on waiting times and consultation fees, please contact the clinicians directly.
There are also a limited number of GP clinics who can provide hormones through informed consent in our Information for health professionals page.
If you need help finding a provider or an informed consent clinic, you can contact Your Community Health – Trans and Gender Diverse Services, a Victorian Government funded initiative that provides Peer Navigation services.
In addition, a list of private providers is available in the service providers section of the Australian Professional Association for Trans Health provider website.
Will seeing a private practioner shorten the wait time?
Unfortunately no. If you have a gender-related mental health assessment done by a private provider, this will not shorten your waiting time on the Gender Clinic waiting list.
Surgeries
How much does gender affirming surgery cost?
Gender affirming surgeries done internally at Monash Health, are at no cost to Medicare care holders who are residents of Victoria.
For private surgeries, you need to contact the individual surgeon to know the most up to date costs of the surgery.
Location
Where is the Gender Clinic located?
The Monash Health Gender Clinic is located at the Victorian Pride Centre in St. Kilda. There are on-street parking options available on Jackson Street and other nearby roads. Please check parking signs for any restrictions time limits or fees. The most convenient public transport options are the 16 and 96 trams.
The main entrance and lifts are wheelchair accessible. Please let us know your needs when confirming your appointment.
Do I need to live in Melbourne to see a clinician at the Gender Clinic?
No. Our services are available to all residents of Victoria and appointments can be offered via Telehealth through online video, or Face to Face.