Frequently asked questions
Important information
Updated 13/02/2026
The Gender Clinic currently has a long wait list: in February 2026, we were booking appointments for clients whose referrals were received in August 2023.
About Our Services
The clinic performs specialized mental health assessments related to gender incongruence and gender dysphoria, following the World Professional Association for Transgender Health Standards of Care, now in their 8th edition.
The primary goal of these assessments is to confirm that people are ready to undertake gender affirming medical interventions.
Who can access the Gender Clinic?
We provide services to residents of Victoria, who are:
- Trans, gender diverse and non-binary people
- 16 years of age or older
- seeking medical affirmation
What gender affirming treatments are offered through the Gender Clinic within the public system?
You will receive an intake call from our social worker around 4-8 weeks after referral acceptance. They can make a referral to La Trobe Voice Clinic and Monash Health laser hair removal at the time of this call.
After completing an assessment with our clinicians, you can be referred to
- Monash Health Endocrinology for gender affirming hormone therapy.
- Monash Health Endocrinology/Gynaecology for gender affirming hysterectomies, and oophorectomies.
- Gender affirming orchidectomies in another public hospital in Victoria.
Important note:
If you have already started hormones through another health service, you can still access our clinic for other services (e.g., WPATH assessments for gender affirming surgery).
However, Monash Health Gender Endocrinology does not manage hormones or transfer hormone care to their service for people who have commenced hormones elsewhere.
How do I find a trans affirming GP?
If you’re concerned your GP won’t refer you, you can find a trans-affirming GP by visiting the Victorian providers section of the Australian Professional Association for Trans Health provider website. You can also contact Your Community Health – Trans and Gender Diverse Services, a Victorian Government funded initiative that provides Peer Navigation services.
Are there resources available to GPs and other health professionals to learn more about transgender health?
There are some resources available in our Information for health professionals page.
Referrals & waitlist
Is there a waitlist for the Gender Clinic?
Yes. There is currently a long waitlist to see a clinician at the Gender Clinic. We aim to update our wait times in our home page.
What is the referral process to be added to the waitlist?
First, a medical practitioner such as a GP or specialist must submit a referral via eReferral by HealthLink e-Referral. Once the referral has been submitted and accepted, our social worker will contact you to complete an intake call within 8 weeks.
Monash Health doesn’t accept referrals by fax email or post. For an intra-hospital referral, please contact our staff for details. More details on how to make a referral is available at our Information for Health Professionals page.
Do I need to be referred to the Gender Clinic to access voice feminisation/masculinisation surgery through Monash Health?
No. Your GP can make a referral directly to Monash Health Ear, Nose, and Throat (ENT) department. Please note that the referral process is also done through Healthlink and that the ENT department has a separate waitlist that they manage for their services.
Cost of Gender Affirmation
How much do appointments at Monash Health cost?
There are currently no costs for attending appointments at Monash Health for Medicare card holders.
How much do gender affirming hormones cost?
Hormones are available on the PBS and their cost depends on the prescription. For the most up-to-date information, Monash Health Gender Endocrinology or your endocrinologist will be able to provide details.
How much does gender affirming surgery cost?
Gender affirming surgeries done internally at Monash Health, are at no cost to Medicare cardholders who are residents of Victoria.
For private surgeries, you need to contact the individual surgeon to current surgery costs.
Do I need a referral to the Gender Clinic to be added to the waitlist for surgery financial assistance?
Yes. MH offers discretionary financial support for chest masculinisation and genital surgery. All clients seeking access to our funding must be assessed by clinicians from the Gender Clinic and the waitlist times still apply.
What can be done while waiting?
Everyone’s situation is unique and personal. Our best advice is to prioritise your physical and mental well-being. We also recommend engaging with local peer support groups.
While waiting, you might consider the following:
- Changing your identity documents.
- Seeing a speech therapist.
- Seeking counselling privately or through your GP.
- Starting hair removal treatment like laser therapy or electrolysis.
Alternatives to Monash Health Gender Clinic
Are there private practitioners who provide similar services?
There are psychiatrists and clinical psychologists working in private practice who also offer specialist gender-related mental health assessments. Clinicians in the private sector usually have shorter waiting lists than those at the Gender Clinic. However seeing a private clinician still incurs costs even after claiming a Medicare rebate. For information on waiting times and consultation fees, please contact the clinicians directly.
There are also a limited number of GP clinics who can provide hormones through informed consent in our Information for health professionals page.
If you need help finding a provider or an informed consent clinic, you can contact Your Community Health – Trans and Gender Diverse Services, a Victorian Government funded initiative that provides Peer Navigation services.
In addition, a list of private providers is available in the service providers section of the Australian Professional Association for Trans Health provider website.
Will seeing a private practioner shorten the wait time?
Unfortunately no. If you have a gender-related mental health assessment done by a private provider, this will not shorten your waiting time on the Gender Clinic waiting list.
Location
Where is the Gender Clinic located?
The Monash Health Gender Clinic is located at the Victorian Pride Centre in St. Kilda. There are on-street parking options available on Jackson Street and other nearby roads. Please check parking signs for any restrictions time limits or fees. The most convenient public transport options are the 16 and 96 trams.
The main entrance and lifts are wheelchair accessible. Please let us know your needs when confirming your appointment.