Secure eReferrals
HealthLink eReferrals are the most secure, safe and reliable way to send a referral to Monash Health.
Secure eReferral resources
General practitioners and health professionals can use the Quick Start Guides below to refer a patient using HealthLink.
HealthLink is available through clinical software including Medical Director, Best Practice, Genie and MedTech Evolution. You can also send an eReferral via the web based MyHealthLink portal.
eReferral Frequently Asked Questions
PDF document
MyHealthLink Quick Registration Guide
PDF document
MyHealthLink Portal
Access the web-based MyHealthLink portal
MyHealthLink Portal Video Tutorial
Video tutorial
GP eReferral Comprehensive Guide (Best Practice)
PDF document
HealthLink SmartForm Video Tutorial (Best Practice)
Video tutorial
HealthLink SmartForm Video Tutorial (Medical Director)
Video tutorial
HealthLink SmartForm Video Tutorial (Genie)
Video tutorial
Introduction video
Introducing GP eReferrals at Monash Health
Watch this introductory video to find out how eReferrals work.
Secure eReferral Support Contact information
We’re here to support your transition to using HealthLink eReferrals.
Monash Health referral management
For enquiries regarding submitted referrals, or support using HealthLink eReferrals.
Hours
Monday to Friday, 8:30am to 4:30pm, excluding public holidays
Phone
1300 342 273 (Dial 6 for support using HealthLink)
Monash Health GP Liaison
For enquires about using eReferrals
Hours
Monday to Friday, 8:30am to 4:30pm, excluding public holidays