Information for health professionals

The Gender Clinic is a state-wide specialist team of gender specialists providing assessment and individualised client centred care for trans, gender diverse and non-binary people.

We also access ancillary services through key partnerships such as Endocrinology, Speech Pathology, Gender Affirming Surgery, Gynaecology, Fertility Preservation and more. Below is a guide on how to refer to the Gender Clinic.

Important information

The Gender clinic is unable to accept referrals for 3-6 months from March 27 2020 due to the Covid-19 pandemic. You can contact private providers as listed on our information for clients page.

Inclusion Criteria

  • 17 years or older
  • Resident of Victoria or Tasmania
  • Medicare or Private Health Insurance
  • Australian Citizen or Permanent Resident Visa

For referrals for patients under 17 years old please send to Royal Children’s Gender Service. We can also provide services to Asylum Seekers and to some border towns in NSW (eg Albury/Wodonga). If you are unsure whether your patient is eligible for services via Gender Clinic please contact us on (03) 9556 5216 or e-mail

Referral information required

Please e-mail or post a referral letter with the following information:

  • Patient’s title, name and preferred pronoun
  • Date of Birth
  • Medicare Number
  • Contact with other service providers such as mental health
  • Patient’s contact details such as address, phone number and e-mail (where available)
  • Any interpreter needs and if so for which language
  • Diagnostic impression. Include a brief assessment of current functioning, co-morbidities and risk issues.

A confirmation letter or email will be sent by our admin staff once a complete referral is received. Please note due to a high demand for our service there may be a waiting time of up to 12 months. Please discuss with your patient prior to sending your referral and consider whether a private practitioner is a better option. Gender Clinic staff will then contact your patient to arrange an intake assessment. A report detailing our findings will be sent to you outlining the next steps you can take with your patient.

Secondary Consultation

Gender Clinic provides secondary consultation to health professionals working with trans, gender diverse or non-binary patients. All health practitioners working with gender diverse people who have complex needs, who may have an atypical gender presentation and/or have complex physical and psychiatric co-morbidities can access this service. If you are interested in this service please contact Gender Clinic on the contact details above.

Guidelines, education and training

HealthPathways Melbourne 

A referral guide for GPs in Melbourne.

HealthPathways West

A referral pathway for GP’s in Western Victoria.

TGDNB Online Training Module

A training module teaching TGDNB inclusive practices for Health Professionals

LGBTIQ people talk about their experiences accessing health care

A video by North Western Melbourne Primary Health Network

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