The Kingston Centre

Cnr of Warrigal Road and Heatherton Road
Cheltenham VIC 3192

Phone: 03 9265 1000
Fax:       03 9265 1100

The Kingston Centre provides a broad range of integrated services, predominantly, for the Aged.  We aim to support people in our community to reach and maintain health independence and wellness

We provide care for residents living in  the municipalities of Bayside, Monash, Kingston, Greater Dandenong, Casey and Cardinia.  Our care includes Sub-Acute, Aged Mental Health, Residential as well as a full range of Allied Health Services.

Our specialist health care and support services to older people include Aged Care Assessments, Cognitive Dementia and Memory services, Clinics for Falls and Balance, Continence, Pain, Dental, Movement Disorders, as well as Rehab in The Home and a Transitional Care Program.

Our researchers are at the forefront of research into movement and gait disorders, aged mental health and geriatric medicine.

The Kingston Centre is home to two residential units

  • AG Eastwood Hostel
  • Allambee Nursing Home.

Visiting The Kingston Centre

Reception: 8am – 7pm

Ward Visiting Hours

2pm – 8pm

If you wish to visit outside the nominated visiting hours please speak with the Nurse Manager on the ward to arrange an alternative time to visit.

Coming to Hospital as a Patient

  • What to bring

    • Clothing – Comfortable, easy fitting clothing for day and night use which must be cleaned and maintained throughout the stay by a family member or carer. All items must be clearly named.
    • Footwear (shoes and slippers) that are firm and supportive. Bed Socks or loose footwear are unsuitable as they increase the risk of falls.
    • Personal toiletries such as toothbrush and toothpaste.  Some items can be purchased from the gift shop.
    • Personal items such as dentures, hearing aids, eye glasses
    • Documents such as Medicare, Pension, Health Care, Veteran Affairs, Pharmaceutical Safety Net and Hearing Aid Services cards; Copy of Power of Attorney, advanced care plan and TAC or Workcover documents.
  • Valuables and Technology

    • While we provide a safe and secure environment at the Kingston Centre, you remain responsible for your own valuables and technology.
    • Valuables – We encourage you to leave your jewellry, wallets, significant amounts of cash and other items of value at home
    • Mobile Phones, tablets, laptop computers, – You may choose to bring electronic devices however we encourage you to bring only what is absolutely essential
    • Wi-Fi is available throughout the Kingston Centre.
    • Mains powered radios, TV’s, CD or DVD players  – Please leave these items at home.  Televisions are installed and available for hire at each bed.  Battery operated radios, CD or DVD players may be brought into the hospital and used with earphones to avoid disturbing other patients.
    • Cigarettes, Alcohol and illegal Drugs – Patients may not smoke, drink alcohol or use drugs on hospital premises unless prescribed by medical staff, and these items are not permitted to be brought into the hospital.
    • Residents of the Eastwood Hostel and Allambee Nursing Home are permitted to smoke cigarettes in designated smoking areas.

Services

Cafe & Gift Shop– Two Acres

The Two Acres Café and Gift Shop offers staff and visitors a place to sit and relax, whilst enjoying a variety of hot food, fresh sandwiches, focaccias and salads, as well as yoghurts and a tea or coffee from the espresso coffee bar.

Two Acres has an assortment of boxed chocolates, stationery, toiletries, books, newspapers and magazines and provides an opportunity for you to place an order for flowers.

Operating Hours 
  • 7am-5pm     Monday to Friday
  • 10am-3pm  Saturday
  • Closed          Sunday, Public Holidays
  • Two Acres Cafe is operated by The Flinders Group.
  • Telephone:       03 9265 1218
  • email:               info@theflindersgroup.com.au
  • Car Parking

  • Pastoral & Spiritual care and Chaplaincy

Sacred Space, Prayer Room

A Sacred Space is available in the middle of the site.  This is a shared space where all faiths and understandings of spirituality are respected. This is a place for anyone who would like to take time out to reflect, pray or simply be still.

Pastoral Care Team

  • Pastoral Care workers offer support to all patients, family members and staff
  • Visiting Ministers and Chaplains support people within specific faith tradition
  • ‘On Call’ Clergy and Chaplains are available from most faith traditions for people seeking support from someone of their tradition
  • Our pastoral care coordinator may be contacted by telephone on 9265 1812
  • What is Pastoral & Spiritual Care?
  • Feedback – Concerns, compliments, comments

  • Disabled access and parking

Designated car parking spaces for persons with a disability are located within the visitor car park.  A small number of short term spaces are available outside some of our buildings.

Public toilets for persons with a disability are located throughout the Kingston Centre.  Refer to the wayfinding signage for directions.

Ramp and lift access is available throughout the Kingston Centre.

  • Discharge

Discharge is approximately 10am after consultation with treating medical staff.

Medication and further appointment information will be provided on discharge by our staff if applicable.

Medical transport will be organised if applicable, or taxi services will be arranged at the patient’s cost

A Hairdresser for patients attends the Kingston Centre each Monday and Thursday.

  • How do I get to The Kingston Centre?

The Kingston Centre is located on the corner of Warrigal and Heatherton Roads in Cheltenham. (400 Warrigal Road, Cheltenham)

Car parking for patients and visitors is available in the designated Visitor Car Parking areas. Patient drop-off and pick-up is available at the front entrance of our buildings.  Parking in side streets is subject to local parking restrictions.

The closest railway station is Oakleigh station which is on the Dandenong/Pakenham line.  Take the Route 903 “Smartbus” service from Oakleigh Station to The Kingston Centre (Bus stop “Kingston Centre/opposite 359 Warrigal Road”)

Local Bus routes 631 and 821 stop in Heatherton Road adjacent to the Kingston Centre

“Smartbus” Route 903 stops in Warrigal Road adjacent to the Kingston Centre

  • Parking

Paid Visitor car parking is available in the designated Visitor parking areas.  Click Here for current parking fees.

Concession parking tickets are available on presentation of a valid pension or health care card to the Cashier 8:30am-4:30pm and to Reception from 4:30pm until 7pm.

  • Public telephones

A Public Pay Telephone is available outside the Two Acres cafe.

Telephone

Telephones are available for hire during your stay.  All charges will be explained upon admission.

Television

Every bed has its own television, which you can hire. All charges will be explained upon admission.

 Aged Care Assessment Service (ACAS)