Acute mental health services

Eligibility to access Monash Health mental health services is based on geographic region. Go to the links (at right) for the maps of the catchment served by Monash Health mental health services.

We offer both bed based (inpatient) and community-based services which include:

Emergency psychiatric services

  • Psychiatric Triage Service
    T: 1300 369 012
    This is the usual entry point to our mental health services for people aged 0-64 (for 65+ please see older adult mental health services); after hours support is offered to all age groups. Consumers, family and carers, and health professionals can discuss the need for specialist mental health services for people residing in our service area with the triage service on the above number. The triage service can organise both urgent and non-urgent assessments.
  • Crisis Assessment and Treatment Teams
    We offer extended hours community-based and 24-hour emergency department-based assessment and treatment of mental illness, and can organise access to acute psychiatric inpatient units at Monash Medical Centre Clayton, Dandenong Hospital and Casey Hospital.
  •  Psychiatric Assessment and Recovery Care Service
    The 5 Psychiatric Assessment and Recovery Care Service (Adult x4 and a Youth unit) work in partnership with Wellways to provide a residential alternative to acute mental health admission, or to assist people leaving an acute mental health unit in returning to the community.

Inpatient services

Acute psychiatric inpatient units

We provide assessment, treatment and high quality care to people experiencing mental health problems.
These services are provided through four inpatient units:

  • P Block at Monash Medical Centre Clayton
  • Acacia Ward at Dandenong Hospital
  • Banksia Ward at Dandenong Hospital
  • Ward E at Casey Hospital

Specialist inpatient services including:

Mother and Baby Unit
Specialist inpatient service provision is available to all of South East Victoria. Access to these inpatient services is through health professional referral to 9594 1414.
Six psychiatric inpatient beds and cots are provided for mothers and babies at the Monash Medical Centre (with associated community-based provision of mother/infant and postnatal depression services).

The Mother/Baby Unit inpatient program offers specialised assessment and management of women with psychiatric illness in the post natal period. Non-toddling infants, up to 12-months of age are admitted with their mothers. A multidisciplinary team within a bio-psycho-social model focuses on the psychiatric care of the mother, the emotional and physical development of the infant, and the interaction between the mother and the infant. Other family members are also included in the treatment plan.

Eating Disorders Unit
Four beds for eating disorders are provided at the Dandenong Hospital (and an associated regional Outpatient Eating Disorders Clinic at Monash Medical Centre at Clayton). The Eating Disorders Unit offers specialised assessment and treatment of adults with eating disorders. A multidisciplinary team is involved in the provision of individual, family and group therapy.

Our catchment area maps

Adult Services (16-64 years)
Dandenong, Casey, Cardinia  
Mid-South: Monash, Bayside, Kingston

Child and Adolescent Services (0-18 years)
South East

View all Victorian maps
Child and adolescent