Continence – Adult

The Continence Clinic is a specialist service with a multi-disciplinary approach to the management and treatment of bladder and bowel issues including; urinary and faecal incontinence, urinary and faecal urgency, frequency, constipation and or pelvic floor dysfunction. The team comprises continence nurse consultants, continence physiotherapists, dietitians, and geriatricians and operates out of Monash Health sites at Dandenong, Kingston and Pakenham. 

Eligibility Criteria:

• For residents living in the Cities of Greater Dandenong, Casey and Cardinia Shire and parts of the Cities of Bayside, Kingston and Monash.
• Clients must have a suspected or confirmed bladder, bowel or pelvic floor issue
• Appointments:
  • Clinic appointments require own transport
  • Nursing appointments are both clinic-based and home-based.
  • Home-based appointments are within the Monash Health catchment areas and must be to address goals specific to the home environment.
  • Medical, Physiotherapy and Dietetics appointments are clinic only.
• People accessing NDIS can be referred if the meet the eligibility criteria above.

Referral Method(s)

Referrals should be sent by eReferral through Healthlink or by email.

Phone:  03 8572 5631
Email:  icareaccess@monashhealth.org

Eligible Postcodes

• Greater Dandenong – 3171, 3172, 3173, 3174, 3175, 3975
• Casey  – 3177, 3802, 3803, 3804, 3805, 3806, 3912, 3975, 3976, 3977, 3978, 3980
• Cardinia – 3781, 3782, 3783, 3806, 3807, 3808, 3809, 3810, 3812, 3813, 3815, 3978, 3980, 3981, 3984
• Kingston – 3167, 3169, 3172, 3175, 3189, 3190, 3192, 3194, 3195, 3196, 3197, 3202
• Bayside – 3186, 3187, 3188, 3190, 3191, 3192, 3193
• Kingston – 3167, 3169, 3172, 3175, 3189, 3190, 3192, 3194, 3195, 3196, 3197, 3202
• Monash – 3166, 3168, 3196

Additional information required

• Medical Referrals
  • GP or Specialist letter of referral
  • Full medical history, including urological, gynaecological and gastroenterological investigations
  • List of all medications (including times and doses)
• Allied Health or Nursing Referrals
  • Reason for referral including client goals
  • Full medical history
  • List of medications (including times and doses)
  • Contact details for GP

Service contact details:

Service Enquiries: 03 9265 1411
Service Enquiries Email: sacs.specialistclinics@monashhealth.org

Contact hours: 8.30am – 4.30pm, Monday to Friday (except public holidays)

Click here for more information about this service.

Please review the eligibility criteria before submitting a referral.