Pain Management Service – Adult 

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The Pain Management Clinic is a multidisciplinary and interdisciplinary outpatient service to patients with a diagnosis of persistent (chronic) pain > 3 months duration. Services provided include:

  • education
  • comprehensive assessment
  • intervention
  • rehabilitation

Eligibility Criteria

All patients must meet the following criteria
  • The patient’s symtoms impact on daily activities including work, study, school or carer role,
  • The patient has had an adequate trial of treatment in the 12 months prior to referring to pain management,
  • The patient is at risk of functional or psychological deterioratoin or medication dependence and
  • The patient is open to exploring living well with pain and learning to self-manage ongoing pain
  • Clients must have their own means of transport to attend sessions at Monash Health’s Kingston Centre.

Exclusion Criteria:

  • Pelvic pain (unless referred from Pelvic Pain clinic)
  • Patients requiring Ambulance transport
  • TAC clients
  • Work Cover clients

Referral Method(s)

Referrals should be sent by eReferral through Healthlink or by email. The referral should indicate that it is valid for an indefinite period.

Phone:  03 8572 5631 
Email: icareaccess@monashhealth.org

Additional information required

Include all patient demographic and clinical details as well as:

  • Reason for referral
  • Pain history, onset, location, nature of pain
  • Duration of pain
  • Management to date and response to treatment
  • Comprehensive past medical history and results of previous investigations
  • Current medications and medication history if relevant (including non-prescription medicines, herbs and supplements)
  • History of alcohol, recreation or injectable drugs and prescription medicine misuse
  • Functional status
  • Psychosocial status and cognitive function
  • Diagnostics as per referral guidelines
  • Details of functional impairment
  • Psychiatric history
  • Whether the person has symptoms of, or has been diagnosed with, post-traumatic stress disorder (PTSD)
  • Details of any current behaviours that may impact on the person’s ability to participate in a chronic pain management program (e.g. behaviours of concern, level of alcohol intake, cognition issues, reliance on a carer, mental health issues)
  • Whether the person has been identified as having high-risk circumstances (multiple provider episodes, high-risk drug combinations, or opioid dose threshold) through SafeScript

Service Contact details:

Service Enquiries: 03 9265 1411
Email: painmanagement@monashhealth.org

Contact hours: 8.30am – 4.30pm, Monday to Friday (except public holidays)

Click here for more information about this service.

Please review the eligibility criteria before submitting a referral.