Employees

Resources and employee self-service (ESS) tools for Monash Health employees.

eHub – the new HR and payroll platform for all Monash Health employees – will arrive on 6 May

eHub will provide easy access to your personal details, make recruitment easier, and allow you to view helpful information on the structure of your team.

Find out more about eHub

Read the FAQs, or visit the Knowledge Hub to access training resources.

Apps and Tools

HR21 Employee Self Service (ESS)

See all Employee Apps and Tools

See all Clinical Apps and Tools

Need support accessing any Apps and Tools?

HR21

Contact Payroll on (03) 9265 2700.

UKG

Contact the UKG Support Team on (03) 8572 5639 or (03) 8572 5605 (select option 2). You can email ukgdimensions@monashhealth.org or visit the UKG Dimensions Support Knowledge Hub for training and support information.

Mercury eRecruit

Contact Employee Shared Services on (03) 9265 2700.

Library Resources

Contact the Library on (03) 9594 4982 or email library@monashhealth.org.

For all other apps and login issues

If app-specific help is unavailable, please contact the IT Service Desk on (03) 9594 7255.

Outside business hours, urgent issues can be escalated by calling the Contact Centre on (03) 9594 6666 and asking to have the IT Service Desk paged.

Multi-Factor Authentication (MFA)

You will require Multi-Factor Authentication to access Monash Health systems remotely. Multi-Factor Authentication is a security measure that requires two or more proofs of identity (something you know and something you have – normally your phone) to grant you access.

MFA helps protect you by adding an additional layer of security, making it harder for cyber criminals to log in as if they were you. If you do not have Multi-Factor Authentication enabled, please ask your manager to submit a request via Central to enable your remote access.