The Gastroenterology Society of Australia (GESA), has developed guidance for people living with gastrointestinal disorders during the COVID-19 pandemic.
Endoscopic services at Monash Health have resumed at normal capacity.
Answers to the Frequently Asked Questions provided below is a general guide. The information provided is current as of 1st March 2021 and will be updated regularly. Decisions and plans can change rapidly in the current environment, so this information may lag behind what is currently in place
The pandemic did have a significant impact on endoscopy bookings in 2020, however, as the situation eases, we have resumed normal endoscopic capacity. There may still be a delay in your booking as the health service works to ‘catch up’ on deferred or delayed procedures from 2020. We understand that this may be frustrating but appreciate your understanding.
All endoscopy referrals are currently being reassessed by specialist gastroenterologists to determine if they should proceed or can be postponed. Specialists are using national guidelines by the Gastroenterological Society of Australia (GESA) specifically created to assist with triaging endoscopy during the COVID-19 pandemic. You may receive a call from a Monash Health gastroenterologist or Endoscopy Liaison Nurse to help clarify your symptoms to accurately triage your endoscopy. If your phone displays a “Blocked Number”, please answer it as it may be from Monash Health.
The risk of contracting COVID-19 during an endoscopy is unknown, but thought to be very low. The doctors and nurses looking after you during the endoscopy procedure will be using Personal Protective Equipment (PPE) in accordance with Department of Health and Monash Health protocols to safeguard yourself and themselves during the endoscopy.
We are following all Department of Health recommendations to undertake your endoscopy in a safe environment for yourself and for Monash Health staff.
We thank you in advance for complying with these arrangements.
If you are acutely unwell, please contact 000 or your GP for advice.
We have established an Endoscopy “hotline” (phone and e-mail) for your GP to contact should they have concerns regarding any delays in your procedure. Enquiries will be addressed by a gastroenterologist and we will endeavour to respond within 24 hours and advise accordingly.