Aged Care Assessment Service (ACAS)

We are dedicated to providing compassionate and professional support for older individuals in the Southern Aged Care Planning Region. Our services are tailored to meet the diverse needs of people aged 65 and over, or 50 and over for Aboriginal and Torres Strait Islander people.

 

What we offer

Aged Care Assessments

  • Comprehensive Assessments: a holistic assessment to identify your care needs, determine eligibility and recommend suitable services which can include Short Term Restorative Care, Transition Care Program, Permanent Residential Care, Residential Respite and Home Care Packages
  • Home Support Assessments: for individuals seeking entry-level support to maintain independence at home and access to the Commonwealth Home Support Program

Information and guidance

We can assist you, your family or carer to find the most appropriate services that will support your individual needs and lifestyle choices. We will partner with you to make informed decisions about your current and future care and, where required, connect you with other care providers.

With the introduction of the Single Assessment System, there are changes to the way assessments will be delivered within Victoria and there will be new assessment organisations conducting assessments. Information about the Single Assessment System can be found here.

A map of the Southern Aged Care Planning Region can be found here.

Our Team

We are a multidisciplinary team which includes assessors who are from clinical and non-clinical backgrounds including allied health, nursing and administration.

Contact information

If you are seeking information about the status of your assessment please contact My Aged Care on 1800 200 422 (Monday to Friday, 8 am to 8 pm or Saturday, 10 am to 2 pm) who will advise you which assessment organisation is managing your referral and how to make contact. The My Aged Care website is a useful resource to help you prepare for your assessment.

Address

Kingston Centre
400 Warrigal Rd
Cheltenham VIC 3192

Phone

T: (03) 9265 7888

F: 9265 2300