COVID-19 information for health professionals and GPs

Information and resources for GPs and health professionals about COVID-19.

If you are a patient or visitor looking for information about COVID-19, please visit our information about coronavirus (COVID-19) page.

COVID-19 advice

Health professionals for general advice / Positive RAT notificationsVictorian Coronavirus Hotline
1800 675 398
COVID Pathway (SACC)9119 1025
Early COVID-19 treatments8290 3801
RAT RegistrationRAT Registration online form
PatientsNurse-On-Call (24 hours)
1300 606 024

National Coronavirus Helpline (24 hours)
1800 020 080

Important links

Adult Care Pathway / Adult stratification criteria |

Clinician resources, information and guides for the care of patients in the COVID Positive Pathways program.

COVID Positive Pathways |

Information and resources for primary care providers to plan their response to COVID-19.

Medications for Patients with COVID-19 |

Advice for healthcare workers on medications for patients with COVID-19.

RAT Distribution

Currently, participating local councils are providing free RATs to eligible community members, including those aged 70 and older, people with disability, those who are immunocompromised or their carer, and eligible concession card holders.

However, the Department of Health are working towards expanding this in 2023. View this article for more information about free RATs for Victorians.


The Victorian Specialist Immunisation Services (VicSIS) network has been created to address queries, safely vaccinate under supervision and enhance adult immunisation services in Victoria.

The VicSIS network provides specialist vaccination services for people who have experienced an adverse event following immunisation (AEFI) with a COVID-19 vaccine, or those who are identified as at risk of an AEFI (for example, people with a history of anaphylaxis). VicSIS can also provide specialist immunisation support, and provide a link between the key stakeholders, the Department of Health, SAEFVIC and hospital sites that form part of the network.

Visit the VicSIS website for more information.

Referral for Remdesivir

Doctors from Monash Health (and our Monash Health Emergency Department) can refer patients directly for treatment with IV Remdesivir over three days.

To be treated with IV Remdesivir through our Hospital in the Home (HiTH) service, patients must:

  • Live in Monash Health Catchment area
  • Be a patient of a Monash Health Clinic (eg transplant or haematology/oncology)
  • Have no history of Chronic Liver Disease or Cirrhosis
  • Have an eGFR >30 or on dialysis
  • Have a consent and treatment plan documented in SMR
  • Be ambulant and continent
  • Not live in an aged care facility

Please assess patients against the National Stockpile Criteria.

Please note: there will be no further medical review of the patients after the referral has been received. The referring clinician is responsible for ensuring that the patient cannot have Nirmatrelvir/Ritonavir therapies and that Remdesivir is not contraindicated.

Online referral form for Remdesivir

Please complete all clinical details on the referral form for prompt triage of your patient.
Estimated time to complete form is 5-10 minutes.

Referrals for patients with Post COVID-19 Disease (Long COVID)

Monash Health does not have a dedicated Long COVID clinic.

Consider referral to relevant Specialist Clinic if appropriate using HealthLink.

Changes to our services


If you have a pregnant patient with suspected or confirmed coronavirus, please contact the Pregnancy Assessment Unit via the hospital switchboard for triage advice.

To minimise outpatient attendances, many women will be managed via Telehealth for the first half or more of their pregnancy. In light of this, when making pregnancy referrals to Monash Health we ask that you please:

  • perform and include a blood pressure measurement on your referral to assist with safe triage
  • offer all women the COVID-19 vaccine

Please don’t hesitate to be in touch if you have queries regarding maternity care during this time. More information for health professionals is available via the Health professionals page on our Monash Women’s website.

Monash Women’s website – Information for Health Professionals

Information to support health professionals provide safe, quality care via our Monash Women’s website.

Diagnostic results


For up to date information about Monash Pathology, please see the Monash Pathology homepage, or sign up to Monash Pathology’s GP Newsletter. 

Results and General enquiries


For up-to-date information about Monash Health Imaging, please see the Monash Health Imaging webpage.

Reports and general enquiries

Learn how to access images online with Monash Health Imaging Vue Motion.

Further information

Kristy Grossmann – Client Relationship Manager