MonashWatch

Monash Watch aims to keep some of our most vulnerable patients, especially those with complex chronic health issues, healthier at home. This will reduce avoidable hospitalisations and visits to the Emergency Department.

Each small MonashWatch team is located in the local area it services. MonashWatch works together with the patient, their local GP, local council services, community health services and the hospital to make the patient’s health experience simpler, easier and faster. MonasWatch provides help and support to manage these patients.

MonashWatch stays in regular contract with patients (1-2 times a week). Should their health begin to deteriorate, we will help patients get the right care quickly and easily. Patients are encouraged to contact MonashWatch if their health is deteriorating or they require help/support.

MonashWatch helps by:

  • Offering alternatives to in hospital care
  • Smoothing discharge back home
  • Supporting patients to manage their health better at home
  • Providing integrated seamless care within and across hospital and community care sectors.
  • Linking with local support services

Who is eligible?

At this stage eligibility is via Department of Health and Human Services (DHHS) identification only. There is no entry by referral. Patients at risk (>18 years old) are identified by MonashWatch using DHHS Healthlinks: Chronic Care computer search algorithm. Patient must reside within the Monash Health catchment.

MonashWatch services defined geographical areas are centered around Dandenong and Cranbourne.

How do patients get into MonashWatch?

Induction will take place in the community.

What does it cost?

The MonashWatch service is completely free of charge to you. Occasionally, MonashWatch may offer to arrange other services that do charge a fee; we will advise you if this is the case. It’s always your choice if you wish you proceed.

Further information

Monash Watch

Monash Watch aims to keep some of our most vulnerable patients, especially those with complex chronic health issues, healthier at home. This will reduce avoidable hospitalisations and visits to the Emergency Department.

Contact information

Phone

(03) 9554 8010 – Dandenong Team

(03) 5990 6030 – Cranbourne Team

Hours

Open Monday to Friday, 9am to 3pm – Excluding public holidays

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