Gender Clinic COVID-19 Updates

Gender Clinic Update – 5 July 2024

The Gender Clinic currently has a long wait list: in July 2024, we were booking appointments for clients whose referrals were received in June 2022. Additional clinical staff have been employed and we are seeing a gradual reduction in waiting times.

Whilst on the Gender Clinic wait list, you can be referred to a Monash Health Laser hair removal clinic (approximately two months wait time) and a Latrobe University Voice clinic (24 months wait time). After consultations with Gender Clinic clinicians, you can be referred for gender affirming hormones at the Monash Health Endocrinology clinic (six to eight months wait time).

We offer telehealth or in person appointments at the Pride Centre.  Please advise the admin team if you would like to enter the building via a private side entrance, rather than the main front entrance.

Surgeons providing gender affirming surgeries have very long wait lists for new clients​. Please contact them directly if you need further information. The Gender Clinic can provide financial assistance to clients who we have referred for surgery.

If you urgently need support, please see our resources lists: TGDNB Peer SupportClinical Support. In particular Switchboard Victoria run two phone contact lines open every day: Rainbow Door 10am-5pm (https://www.rainbowdoor.org.au/ 1800 729 367); and QLife (QLife.org.au 1800 184 527) 3pm-midnight. Lifeline (Lifeline Australia 13 11 14) provide all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

Please note: we no longer accept referrals by fax, email or post. All referrals must now be forwarded through this link: Secure eReferral by HealthLink.

Find up-to-date information about how to send a referral to Monash Health Specialist Consulting Clinics at this link:  eReferrals page.

Gender Clinic Update – 4 August 2023

The Gender Clinic currently has a long wait list: in July 2023, we were booking appointments for clients whose referrals were received in February 2022. Additional clinical staff have been employed and we are seeing a gradual reduction in waiting times.

Whilst on the Gender Clinic wait list, you can be referred to a Monash Health Laser hair removal clinic (approximately eight months wait time) and a Latrobe University Voice clinic (12 months wait time). After consultations with Gender Clinic clinicians, you can be referred for gender affirming hormones at the Monash Health Endocrinology clinic (three months wait time).

We offer telehealth or in person appointments at the Pride Centre.  Please advise the admin team if you would like to enter the building via a private side entrance, rather than the main front entrance.

Surgeons providing gender affirming surgeries have very long wait lists for new clients​. Please contact them directly if you need further information. The Gender Clinic can provide financial assistance to clients who we have referred for surgery.

If you urgently need support, please see our resources lists: TGDNB Peer SupportClinical Support. In particular Switchboard Victoria run two phone contact lines open every day: Rainbow Door 10am-5pm (https://www.rainbowdoor.org.au/ 1800 729 367); and QLife (QLife.org.au 1800 184 527) 3pm-midnight. Lifeline (Lifeline Australia 13 11 14) provide all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

Please note: we no longer accept referrals by fax, email or post. All referrals must now be forwarded through this link: Secure eReferral by HealthLink.

Find up-to-date information about how to send a referral to Monash Health Specialist Consulting Clinics at this link:  eReferrals page.

Gender Clinic COVID-19 Update – 2 September 2022

The Gender Clinic currently has a long wait list: in July 2022, we were booking appointments for clients whose referrals were received in April 2021.

Gender Clinic staff are working both offsite and onsite. While telehealth is the Monash preference,  we can offer face to face appointments when the clinician deems this is necessary. If you have an upcoming appointment, please contact our admin team to advise them if you would prefer a face to face appointment otherwise we will assume that the appointment is to be held via telehealth. Also advise the admin team if you would like to enter the building via a private side entrance, rather than the main front entrance.

For gender affirming surgeries, Mr Andrew Ives and Mr Cheng have very long wait lists at present for new clients. However they are both continuing to perform gender affirming surgeries​.  Please contact them directly if you need further information.

If you urgently need support, please see our resources lists: TGDNB Peer SupportClinical Support. In particular Switchboard Victoria run two phone contact lines open every day: Rainbow Door 10am-5pm (https://www.rainbowdoor.org.au/ 1800 729 367); and QLife (QLife.org.au 1800 184 527) 3pm-midnight. Lifeline (Lifeline Australia 13 11 14) provide all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

In August 2020, the Gender Clinic commenced operating as a Specialist Clinic.

Secure eReferral by HealthLink is now our required method of referral; we no longer accept referrals by fax, email or post.

Find up-to-date information about how to send a referral to Monash Health Specialist Consulting Clinics on the eReferrals page on our website.

Gender Clinic COVID-19 Update – 10 August 2022

The Gender Clinic currently has a long wait list: in July 2022, we were booking appointments for clients whose referrals were received in April 2021.

Gender Clinic staff are working both offsite and onsite. While telehealth is the Monash preference,  we can offer face to face appointments when the clinician deems this is necessary. If you have an upcoming appointment, please contact our admin team to advise them if you would prefer a face to face appointment otherwise we will assume that the appointment is to be held via telehealth. Also advise the admin team if you would like to enter the building via a private side entrance, rather than the main front entrance.

For gender affirming surgeries, Mr Andrew Ives and Mr Cheng have very long wait lists at present for new clients. However they are both continuing to perform gender affirming surgeries​.  Please contact them directly if you need further information.

Gender Clinic COVID-19 Update – 27 May 2022

The Gender Clinic currently has a long wait list: in May 2022, we are booking appointments for clients whose referrals were received in March 2021.

Gender Clinic staff are working both offsite and onsite. While telehealth is the Monash preference, we can offer face to face appointments when the clinician deems this is necessary. If you have an upcoming appointment, please contact our admin team to advise them if you would prefer a face to face appointment otherwise we will assume that the appointment is to be held via telehealth.

For gender affirming surgeries, Mr Andrew Ives and Mr Cheng have very long wait lists at present for new clients. However they are both continuing to perform gender affirming surgeries​.  Please contact them directly if you need further information.

Gender Clinic COVID-19 Update – 19 November 2021

The Gender Clinic currently has a long wait list: in November 2021, we are booking appointments for clients whose referrals were received in August 2020.

Gender Clinic staff are working both offsite and onsite. While telehealth is the Monash preference,  we can offer face to face appointments when the clinician deems this is necessary​. If you have an upcoming appointment, please contact our admin team to advise them if you would prefer a face to face appointment otherwise we will assume that the appointment is to be held via telehealth.

For gender affirming surgeries, Mr Andrew Ives and Mr Cheng have very long wait lists at present for new clients. However they are both continuing to perform gender affirming surgeries​.  Please contact them directly if you need further information.

Gender Clinic COVID-19 Update – 13 August 2021

Updated 13/08/2021

The Gender Clinic currently has a very long wait list: in August 2021, we are booking appointments for clients whose referrals were received in March 2020.

With the July COVID-19 lockdown, Gender Clinic staff are working offsite where possible. We can offer face to face appointments for those clients who require them. If you have an upcoming appointment, please contact our admin team to advise them if you would prefer a face to face appointment otherwise we will assume that the appointment is to be held via telehealth.

For gender affirming surgeries, Mr Andrew Ives and Mr Cheng have very long wait lists at present for new clients. However we are pleased to advise you that surgery has not been impacted by the current lockdown and that they are both continuing to perform gender affirming surgeries. Please contact them directly if you need further information.

If you urgently need support, please see our resources lists: Trans, Gender Diverse and Non-Binary Peer Support GroupsClinical Support. In particular Switchboard Victoria run two phone contact lines open every day: Rainbow Door 10am-5pm (https://www.rainbowdoor.org.au/ 1800 729 367); and QLife (QLife.org.au 1800 184 527) 3pm-midnight. Lifeline (Lifeline Australia 13 11 14) provide all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

Updated 22 May 2020

We are pleased to announce that the Gender Clinic will be recommencing clinical services. This is due to the “flattening of the COVID-19 curve”. To learn more, including about other service options, read our latest updates in full.

Gender Clinic COVID-19 Update – 20 May

Gender Clinic COVID-19 Update – 5 May

Gender Clinic COVID-19 Update – 24 April

The impact of COVID-19 on access to health services is a fluid situation. Due to the effective actions in reducing COVID-19 infections, the National Cabinet on 21 April announced relaxation of restrictions on elective surgery. This may restore limited access to gender-affirming surgeries in coming weeks. Your surgeon will advise you when that is the case.

Gender Clinic services continue to be temporarily suspended, as outlined in the 27 March update. However, as our staff have not yet been reassigned, we are continuing some assessments that had already commenced. Because this could change rapidly, clients are being selected on the basis that their assessments can quickly be concluded. Your Gender Clinic clinician will advise you when that is the case.

If you are seeking a referral for approval for hormones or surgery, please find attached an updated list of providers, with information on what services they are currently providing. This list is not complete, and you can also consult the list of private providers on our website. Please note that the information provided here only relates to the current COVID-19 period and that these services may change as conditions improve.

Please advise us if there are any inaccuracies, or of changes to services being provided.

Gender Clinic COVID-19 Update – 27 March