As part of our response to the COVID-19 outbreak, we have further reduced visiting hours and visitor limits.
We understand this may cause disappointment, but the health and safety of our patients, visitors, employees, and communities must be our top priority.
Please consider using alternatives to visiting such as phone calls and video chat where possible.
No visits to our residential care facilities at this time.
No visits to our mental health units except child, adolescent and mother & baby units which are by appointment only.
All visitors will be screened for signs of COVID-19.
Thank you for your understanding and cooperation.
Monash Health has established Screening Clinics for public screening of coronavirus (COVID-19) located in Clayton, Dandenong and Berwick.
If you have been tested and are waiting for your results, you should continue to self-isolate until your test results are available. We understand that this can be frustrating and ask for your patience.
Our COVID-19 (coronavirus) testing resources are limited so to ensure we use resources available for those most in need, we will only test those who meet the testing criteria.
To be tested, patients must have at least one clinical AND at least one epidemiological criterion.
Fever (≥38°C) or history of fever (for example night sweats, chills)
Acute respiratory infection (for example, shortness of breath, cough, sore throat).
Close contacts of confirmed COVID-19 cases with onset of symptoms within 14 days of last contact
Travelers from overseas with onset of symptoms within 14 days of return
Cruise ship passengers or crew with onset of symptoms within 14 days of disembarkation
Paid or unpaid workers in healthcare, residential care, and disability care settings
People who have worked in public facing roles in the following settings within the last 14 days:
Any person aged 65 years or older
Aboriginal or Torres Strait Islander peoples
Patients admitted to hospital where no other cause is identified
Any person in other high-risk settings, including:
If you are unsure whether or not you should be tested for coronavirus, you can use the interactive self-assessment tool below
Please consult your GP or call the Department of Health and Human Services Coronavirus hotline on 1800 675 398 if you have further questions.
Thank you for your understanding.
169 Cleeland Street,
Dandenong VIC 3175
Open seven days a week from 10:30am to 5pm
Monash Health asks that if you have a fever or acute respiratory infection or have travelled overseas or been in contact with a confirmed case of COVID-19, you do not attend your specialty clinic appointments and reschedule to a later date when you are well.
For patients without symptoms, and who have not returned from overseas within the last 14 days, you may be contacted to organise a telephone or telehealth appointment. These calls may come through as a Private/No Caller ID call, so please be vigilant in answering these calls. If you do not receive a call, please attend your appointment as normal.
To minimise the number of people in the waiting area, please ensure you arrive on time and limit the number of people accompanying you only to those who are essential for your appointment.
To reschedule your appointment due to respiratory illness, fever or overseas travel, please call 1300 342 273.
If you are a health professional or GP looking for information about COVID-19, please visit COVID-19 information for health professionals and GPs.
As this is a rapidly changing situation, please visit the Department of Health and Human Services website for the latest updates, including advice on symptoms and precautions.
If you suspect you may have the coronavirus disease (COVID-19), please call the dedicated hotline on 1800 675 398. Please keep Triple Zero (000) for emergencies only.
Download, print and share this poster by the Department of Health and Human Services which provides advice about how you can slow the spread of coronavirus.
The coronavirus outbreak, being self-isolated and practicing physical distancing can feel overwhelming.
If you are feeling stressed or anxious, there are resources available to help you.
The Australian Department of Health’s website Head to Health can help you find digital mental health services and supports from some of Australia’s most trusted mental health organisations.
We all know kids love asking questions.
But answering them during a stressful and uncertain time can be tricky. It’s normal to feel unsure about what to say.
To help you during this time, we’ve put together a list of helpful and related links.
Read and listen to the latest news and information about coronavirus (COVID-19) in 63 languages on the SBS website.
Read the latest travel alerts on the Smartraveller website.