Worried about a relative or friend in hospital?

We believe in partnering with patients, families and carers in delivery of health care.

As a family member or carer, you may notice signs that the patient is getting worse that others may not notice, because:

• You know the patient the best and you know how they are most of the time, you are the best person to notice small changes or signs that the patient is getting worse.
• You may be spending large amounts of time with the patient, which means you may notice a change in the patient when healthcare workers are not present.

If you are worried, there is a three-step process you can follow to raise your concerns. Please download the site specific flyers and translations below for instructions.

Translations

The family escalation flyer is also available in the following languages:

Chinese – Clayton | Casey | Dandenong | Moorabbin | Kingston

Italian – Clayton | Casey | Dandenong | Moorabbin | Kingston

Arabic – Clayton | Casey | Dandenong | Moorabbin | Kingston

Greek – Clayton | Casey | Dandenong | Moorabbin | Kingston 

Vietnamese – Clayton | Casey | Dandenong | Moorabbin | Kingston

Hindi – Clayton | Casey | Dandenong | Moorabbin | Kingston

Spanish – Clayton | Casey | Dandenong | Moorabbin | Kingston