Social Work – Paediatrics Community

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Internal Referrals Only: Children must be engaged in support with another service(s) within the Child and Family Program to be referred.

Social Workers and Family Support Workers assist children 0-17 years and families with psychosocial support and advocacy through assessment, counselling, information provision, and access to community resources. Social Workers and Family Support Workers function as members of the multi-disciplinary team and have a pivotal role where social complexity exists.

We provide assessments and interventions for a range of concerns including:
  • Advocacy and assistance to navigate access to services, such as the NDIS and other community services/providers
  • Support around social issues/referral to specialist support
  • Parenting support and information
  • Assistance for families with adjustment to major life changes and stressors
  • Linkage to services such as material aid
  • Routine and behaviour management

Eligibility Criteria

This service is for:

  • Children who are currently engaged in support with another service(s) within the Child and Family Program.
  • children aged 0-17 who live in the City of Greater Dandenong, City of Casey, or Cardinia Shire
  • OR cannot access local services due to poor transport accessibility
  • OR service is not provided by local community health service.

This service is not for:

  • children who are not part of another Child and Family Program at Monash Health
  • children currently linked with Early Childhood Early Interventions (ECEI) or National Disability Insurance Scheme (NDIS)
  • children who do not live, work or attend kinder or school in the Monash Health Catchment.

Referral Method(s)

Referrals should be sent by eReferral through Healthlink or by email.

Phone:  03 8572 5631

Eligible Postcodes

  • Greater Dandenong – 3171, 3172, 3173, 3174, 3175, 3975
  • Casey – 3156, 3177, 3802, 3803, 3804, 3805, 3806, 3807, 3912, 3975, 3976, 3977, 3978, 3980
  • Cardinia – 3139, 3159, 3781, 3782, 3783, 3806, 3807, 3808, 3809, 3810, 3812, 3813, 3814, 3815, 3816,3978, 3980, 3981, 3984, 3987

Additional information required

Include all patient demographic and clinical details as well as relevant investigation results

Service contact details:

Service Enquiries: 03 8558 9000
Service Enquiries Email:

Contact hours: 8.30am – 4.30pm, Monday to Friday (except public holidays)

Click here for more information about this service.

Please review the eligibility criteria before submitting a referral.