Social Work – Paediatrics Community

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Internal Referrals Only: Children must be engaged in support with another service(s) within the Child and Family Program to be referred.

Social Workers and Family Support Workers assist children 0-17 years and families with psychosocial support and advocacy through assessment, counselling, information provision, and access to community resources. Social Workers and Family Support Workers function as members of the multi-disciplinary team and have a pivotal role where social complexity exists.

We provide assessments and interventions for a range of concerns including:

Advocacy and assistance to navigate access to services, such as the NDIS and other community services/providers
Support around social issues/referral to specialist support
Parenting support and information
Assistance for families with adjustment to major life changes and stressors
Linkage to services such as material aid
Routine and behaviour management

Eligibility Criteria

This service is for:

Children who are currently engaged in support with another service(s) within the Child and Family Program.
children aged 0-17 who live in the City of Greater Dandenong, City of Casey, or Cardinia Shire
OR cannot access local services due to poor transport accessibility
OR service is not provided by local community health service.

This service is not for:

children who come from high-income families
children who are not part of another Child and Family Program at Monash Health
children currently linked with Early Childhood Early Interventions (ECEI) or National Disability Insurance Scheme (NDIS)
children who do not live, work or attend kinder or school in the Monash Health Catchment.

Referral Method(s)

Referrals should be sent by eReferral through Healthlink or by email.

Phone:  03 8572 5631
Email:  icareaccess@monashhealth.org

Eligible Postcodes

Greater Dandenong – 3171, 3172, 3173, 3174, 3175, 3975
Casey – 3156, 3177, 3802, 3803, 3804, 3805, 3806, 3807, 3912, 3975, 3976, 3977, 3978, 3980
Cardinia – 3139, 3159, 3781, 3782, 3783, 3806, 3807, 3808, 3809, 3810, 3812, 3813, 3814, 3815, 3816,3978, 3980, 3981, 3984, 3987

Additional information required

Include all patient demographic and clinical details as well as relevant investigation results

Service contact details:

Service Enquiries: 03 8558 9000
Service Enquiries Email: childandfamilyprogram@monashhealth.org

Contact hours: 8.30am – 4.30pm, Monday to Friday (except public holidays)

Click here for more information about this service.

Please review the eligibility criteria before submitting a referral.