Each small MonashWatch team is located in the local area it services. MonashWatch works together with the patient, their local GP, local council services, community health services and the hospital to make the patient’s health experience simpler, easier and faster. MonasWatch provides help and support to manage these patients.
MonashWatch stays in regular contract with patients (1-2 times a week). Should their health begin to deteriorate, we will help patients get the right care quickly and easily. Patients are encouraged to contact MonashWatch if their health is deteriorating or they require help/support.
At this stage eligibility is via Department of Health and Human Services (DHHS) identification only. There is no entry by referral. Patients at risk (>18 years old) are identified by MonashWatch using DHHS Healthlinks: Chronic Care computer search algorithm. Patient must reside within the Monash Health catchment.
MonashWatch services defined geographical areas are centered around Dandenong and Cranbourne.
Induction will take place in the community.
The MonashWatch service is completely free of charge to you. Occasionally, MonashWatch may offer to arrange other services that do charge a fee; we will advise you if this is the case. It’s always your choice if you wish you proceed.
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(03) 9554 8010 – Dandenong Team
(03) 5990 6030 – Cranbourne Team
Open Monday to Friday, 9am to 4pm – excluding public holidays
For people who need help with English or an interpreter: : TIS: 131 450
For people with hearing or speech loss: TTY: 1800 555 677
Speak and Listen: 1800 555 727
Internet relay: National Relay Service: www.relayservice.gov.au