About us

Audiologists at Monash Health provide primary hearing health care, specialising in the prevention of hearing loss and in the identification, assessment, diagnosis, management, and treatment of hearing disorders.

Monash Audiology provides comprehensive diagnostic audiological services to all patients of Monash Health.

We are Victoria’s largest public Audiology service in terms of staffing and occasions of service, assessing 8400 patients in 2014/15.

Services Offered

All services are by appointment only.

Diagnostic assessments are available for newborns, infants, children and adults.

  • Pure tone audiometry (including visual reinforcement audiometry and play audiometry)
  • Speech audiometry
  • Impedance audiometry (middle ear function)
  • Site of lesion Auditory Brainstem Response (ABR)
  • Diagnostic infant hearing tests (evoked potentials threshold determination, including ABR, Auditory Steady State Response (ASSR).
  • Otoacoustic emissions (OAE, cochlear function)
  • Cortical Evoked Response Audiometry (CERA)
  • Educational Audiology Assessment (minimum age 7 years)
  • Testing under sedation or anaesthetic (MMC only). Implantable hearing devices (via ENT)
  • Hearing aids (not Office of Hearing Services Program)
  • Basic hearing aid repairs for MMC inpatients (eg battery check, wax blockage).
  • Loan of assistive listening devices for MMC inpatient
  • Swimmer’s Ear Plugs pre-moulded or custom-made
  • Ear Wraps
  • Custom made noise and musicians ear plugs

Services Not Offered

  • Infant hearing screening (Victorian Infant Hearing Screening Program VIHSP)
  • Vestibular testing
  • Electrocochleography
  • Cochlear implants
  • Hearing aids through the Office of Hearing Services (pensioners etc.)
  • Hearing aids for children and young adults under 25 who are eligible through Australian Hearing.
  • General hearing aid repairs, the patient or patient’s family must organise this via their original hearing aid provider

 Internal referrals

Referrals are accepted from all Monash Health Programs, medical or allied health staff. Patients are seen at Monash Audiology – Clayton or Monash Audiology – Moorabbin. Written referral is essential.

Complete a "Consultation and Medical Referral" form (MRI01).Send all referrals to Monash Audiology – Clayton (fax 46556).

Please provide the following information:
  • UR number
  • name
  • date of birth
  • address
  • telephone number/s
  • need for interpreter
  • reason for referral
  • relevant developmental or medical status, eg: autism, severe language disorder etc.
  • urgency
  • name of the person who is referring
  • from which clinic/program
  • date of referral.

This information will allow us to triage the referral, as well as help determine the type of hearing test the patient requires and the time that needs to be allocated for them.

Results are available in the SMR (OP and Diagnostic tabs)

External referrals

We accept referrals from all sources such as:
  • general practitioners
  • ENT specialists
  • paediatricians
  • maternal and child health nurses
  • speech pathologists
  • Australian Hearing
  • school nurses
  • teachers
  • parent

All external patients are billed and rebated through Medicare. A doctor or specialist’s referral will maximise the Medicare rebate, but is not essential. A written referral is preferred, but not essential.

Infants under 4 months of age are bulk-billed (no out-of-pocket expense)


Audiologists are university graduates who have extensive specialist training at post-graduate level. All Monash Health Audiologists are members of Audiology Australia and participate in its continuing professional development program or clinical graduate internship.

The audiological services offered are also subject to the quality assurance program of Monash Health, including test protocols and peer review of performance.


Contact Details

Monash Medical Centre Clayton

Monash Audiology
246 Clayton Road
Clayton VIC 3168
in Outpatient area, (opposite Dental) Level 2 Ground Floor
T:9594 2428
F:9594 6556
Mon–Fri 9am – 5pm
Closed Saturday, Sunday and Public Holidays
Inpatient Services
By appointment. Assessment is best performed in the department but bedside service can be provided. Please discuss with an audiologist.
Outpatient Services
Internal and external referrals
Services Offered
All services are by appointment only

Moorabbin Hospital

Monash Audiology - Moorabbin
Rear of 867 Centre Road 
East Bentleigh VIC 3165
T:9594 2428
F:9594 6556
Tues–Thurs 9am – 5pm
Closed Saturday, Sunday and Public Holidays
Inpatient Services
Not available
Outpatient Services
Internal and external referrals – bookings through Monash Medical Centre (Clayton)

Cranbourne Integrated Care Centre

Monash Audiology - Cranbourne
140-154 Sladen Street
Cranbourne VIC 3977

T:5990 6180
F:5990 6179
Mon–Fri 9am – 5pm
Closed Saturday, Sunday and Public Holidays
Inpatient Services
Not available